Returns & Exchanges
At Natural Rems, we want you to be completely satisfied with your sustainable fashion purchase. If your items aren't a perfect fit, we offer a 30-day return window for all unworn garments in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original state.
- 3.Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed within 5-7 business days.